Frequently Asked Questions

You can order directly from our official website or through our authorized partners. Simply add products to your cart, proceed to checkout, and complete payment.

Orders are usually dispatched within 1–2 working days. Delivery times vary depending on your location, but most orders arrive within 3–7 business days.

Yes! We currently offer FREE Cash on Delivery as a limited-time promotion. Enjoy zero COD charges on all orders. Online payment methods (UPI, Cards, Net Banking) coming soon!

Just add the premix sachet to hot water, stir well, and enjoy! No milk or sugar is required unless you want to adjust it to your taste.

Yes, all our tea & coffee premixes are 100% vegetarian.

Thekua is a traditional Indian cookie, crunchy and wholesome, made with wheat flour, ghee, and natural ingredients. We’ve given it a modern twist for everyday snacking.

Premixes: Hazelnut, Mocha, Cappuccino, Espresso, Cardamom Tea, Ginger Tea, Lemongrass Tea & Kashmiri Kahwa. Desi Cookies (Thekua): Classic, Jaggery, Shudh Desi Ghee and Pista.

Premixes: 10-12 months from the date of manufacture. Cookies (Thekua): 6-7 months from the date of manufacture.

Keep them in a cool, dry place away from direct sunlight. Once opened, store cookies in an airtight container for freshness.

Since our products are perishable, we do not accept returns or provide refunds once an order is placed.

Please contact us within 24 hours of delivery with your order details. Our team will review and assist with a suitable solution (replacement or store credit).

You can reach us at: Email: crestoncpl@gmail.com, Phone: +91 6290263496, Address: Kolkata, West Bengal - 743330.